Shipping at SEA
We take delivery seriously around here!
Your order will be printed and carefully backed up us at SEA and sent to you via Australia Post.
We visit our local Australia Post Office weekly on Friday. All attempts are made to ensure we post more frequently if possible.
Larger items will be sent via Courier.
Our small prints are neatly packaged in their own rigid flat mailer (which are 100% recyclable, yay!).
Larger prints are carefully rolled and shipped in tough mailing tubes.
All prints are carefully wrapped and/or rolled in acid free tissue paper.
Backing boards are used on flat postage to ensure that corners do not get damaged in transit.
COVID-19 Shipping Changes
Shipping has been affected worldwide due to COVID-19. Some weeks our postage and couriered parcels arrive in a matter of days as per usual. Unlucky other orders are seeing delays... We have put everything in place to ensure the process is as easy to navigate as possible. If you are concerned about your package not arriving in time, please contact us.
We provide tracking details with your purchase. If you haven't seen any such details, please check your junk mail, as it's more than likely landed there.
Shipping times may increase for regional areas.
*Please note: Port Douglas where we are based is a regional area. We cannot guarantee next day delivery and your parcel's shipping time is ultimately out of our control (sorry... we don't run a freight company and don't make the rules).
Free shipping is offered on orders over $100.
Orders under $100 will incur a small postage fee of $10.
We have made this decision as we can no longer rely on untracked postage services. They are simply too un-reliable and un-predictable.
International shipping incurs a $25 AUD fee. This includes tracking and insurance on your package via Australia Post.
Our listed freight charges for international shipping do not cover framed or stretched artworks. Please contact us directly for a quote on framed artwork.
International shipping times vary between countries, typically it takes between 7 and 21 working days. If your order is a priority, please email us as soon as possible with your order number and we can try our best to get it to you in time.