Shipping
SEA Shipping Policy
All our fine art giclée prints are created to order from our Port Douglas Gallery - SEA Gallery. To ensure that your prints are perfect, this process takes time. Unframed prints are usually ready within 1-3 business days.
Our Australian Oak frames are kept in store and we usually have your framed artwork ready between 1 week. Framed canvas prints take a couple of weeks, as they are custom made to order.
Shipping times vary depending on your location and whilst we do everything possible to get your artwork to you safe and sound.
We visit our local Australia Post Office several times per week. All attempts are made to ensure we post as frequently as possible.
Larger items will be sent via Courier. Pickup times vary using our courier service.
Our small prints are neatly packaged in their own rigid flat mailer (which are 100% recyclable, yay!), whilst larger prints are carefully rolled and shipped in tough mailing tubes.
All prints are carefully wrapped and/or rolled in acid free tissue paper.
*Please note: We are based in Port Douglas, which is a regional area in Far North Queensland.
Next day delivery is not an option for postage from our location, parcels usually take up to 5 business days within Queensland and to capital cities or up to 2 weeks when shipping interstate and regionally.
We do everything we can to ensure you receive your artwork or giftware in a timely manner. Your parcel's shipping time is ultimately out of our control.
Shipping Rates
Free shipping is offered on orders over $100.
Orders under $100 will incur a small postage fee of $10.
Shipping on framed artwork is included in the price of the purchase. Your shipping fee ensures that your artwork is sent via courier with full protection to your door.
International Shipping
International shipping incurs a $25 AUD fee.
*Please note: This applies to PRINTS ONLY, not giftware such as candles and diffusers which are susceptible too breakage.
Our listed freight charges for international shipping do not cover framed or stretched artworks. Please contact us directly for a quote on framed artwork.
International shipping times vary between countries, typically it takes between 7 and 21 working days. If your order is a priority, please email us as soon as possible with your order number and we can try our best to get it to you in time.
Christmas Season
During the festive season, the volume of items shipped both domestically and internationally largely increases. If you are concerned that you won't receive your package in time, please you place your order well in advance.
Domestic Lodgements Dates:
We usually recommend that Christmas orders are placed before December 10th.
International Lodgements Dates:
Australia Post has advised that all overseas orders are at the post office before November 21st in order to ensure that arrive before Christmas. However, in our experience, if you want your Christmas gifts to arrive on time, send them as early as you possible can.